40 years is turning into a big celebration for access to justice.
Marrickville Legal Centre is proud to announce a new innovative tech project to improve service delivery for the community legal sector.
Every day Marrickville Legal Centre receives hundreds of calls from vulnerable people in need of legal assistance. Despite the best efforts of staff and volunteers, excess demand creates a bottleneck for the intake officers answering calls.
The new LegalBot will innovate service delivery in community legal centres (CLCs) to better manage demand and offer basic legal information on low complexity matters, freeing up Centre resources for high-need clients.
“This innovation could revolutionise service delivery in CLCs by reducing the bottleneck of simple queries,” NSW Attorney-General Mark Speakman said.
MLC’s Managing Principal Solicitor Vasili Maroulis says “LegalBot will reduce wait times for the hundreds of people who contact the Marrickville Legal Centre each week in need of assistance”.
This project is a huge step forward in facilitating improved access to justice for the community.
Marrickville Legal Centre thanks the NSW Government for the grant as part of the Access to Justice Innovation Fund.
For NSW Attorney General’s media release see: https://bit.ly/2KM5ls1
Today we’re launching a new logo and website, as we refresh our Centre’s look. We loved our old logo – affectionately known as the black hole. Perhaps you felt the same. Here’s why we decided to evolve it.
It’s been 40 years since Marrickville Legal Centre began giving advices in a small, crowded room in the Town Hall. Our core service now delivers advice, advocacy and education to people across the inner west, south west and southern suburbs of Sydney. Our Centre is now one of the biggest and busiest community legal centres in New South Wales, with two successful state-wide legal services.
Access to justice
Our vision is to promote social justice through the provision of free and accessible legal and related services to people who experience social and economic disadvantage. What we’ve learned over time, however, is that many of the most disadvantaged people in our wider catchment aren’t aware they can access our Centre’s services.
So last year our team put their heads together to research how we could reach the people who need our service most, and how we could communicate our free, accessible services.
Providing access to justice is about more than offering free legal assistance. It’s about seeking to create access in all of the communities we serve. Our tagline “From the inner west serving NSW” expresses open access to the community. Our new website and communications are inspired by the people we assist towards better and fairer outcomes and informed by our four strategic pillars.
We encourage you to visit our new website, or to stop by our Centre to admire how the new signs reflect our new visual direction. It’s still us. We’re still Marrickville Legal Centre. But more consistent and, we hope, more accessible.
Join us in celebrating 40 years
We hope to celebrate our achievements with you at Marrickville Legal Centre’s 40th Anniversary Gala on Friday 23 August. Dine and dance with us to mark 40 years and enjoy talks from the Hon. Michael Kirby AC CMG, Shadow Minister for Indigneous Australians Hon. Linda Burney MP, NSW Leader of the Opposition Jodi McKay MP and MC Sara Mansour of Bankstown Poetry Slam. Enjoy live jazz and performances from C*Darz Dabke and Ngiyampaa, Yuin, Bandjalang and Gumbangirr artist Eric Avery – and food from Parliament on King social catering by refugees & asylum seekers. Plus so much more! Don’t miss out on the community legal event of the year. Tickets are still available here.
We look forward to sharing our next 40 years of progress with you.