An opportunity is available to join Marrickville Legal Centre’s dynamic team delivering better and fairer outcomes for tenants who experience rental disputes
Expression of Interest: Junior Tenants’ Advocate (Casual)
Organisation: Marrickville Legal Centre
Hours: Casual, up to 35 hours per week, from Monday to Friday between the hours of 8am and 8pm, hours and days to be agreed.
Closing date and time: 5:00pm 15 February 2024
How to apply: Email email@example.com with your resume and a covering letter which addresses the questions below.
Contact person: Justin Abi-Daher, firstname.lastname@example.org, (02) 9137 6051
Marrickville Legal Centre’s tenancy services provide access to justice through the provision of legal services, law reform and community legal education, particularly for people who are disadvantaged by their social and economic circumstances.
The primary aim of the tenancy service is to help vulnerable renters and social housing tenants from within the Inner West and Northern Sydney to assert and advance their rights, assisting them to control and resolve their own disputes. The tenancy services provide legal information and advice as well as duty advocacy and representation for vulnerable tenants at NCAT. The service also engages in law reform and policy work to address systemic disadvantage and provides legal education to local communities and community workers.
This position is specifically for the provision of tenancy services in the area of tenancy services. The Junior Tenancy Advocate will work under supervised guidance within clearly defined guidelines and undertake a range of activities requiring the application of basic acquired skills and knowledge pertaining to tenancy. This position is responsible for:
- intaking and triaging tenancy clients for the tenancy services,
- managing the voicemails and web enquiries of the tenancy services and;
- providing information, referrals, advice, legal tasks, and casework.
We are looking for a passionate individual who has a strong commitment to social justice and has experience working with and an understanding of the needs of vulnerable and disadvantaged tenants including tenants from culturally and linguistically diverse backgrounds, people from Aboriginal and Torres Strait Islander background, people living with disabilities or other groups who face disadvantage in access to legal or other services.
The essential skills of the role are set out in the attached Position Description.
Questions to be addressed:
1. What it is about our community legal centre that is of particular interest to you?
2. This position has a strong focus on overseeing the Tenancy services response to initial inquiries for assistance and ensuring voicemails, web enquiries and other requests for advice are well managed. Why are you interested in this position?
3. What experience do you have working with vulnerable and disadvantaged clients?
4. Have you completed the Tenants Union of New South Wales training?
5. How many days a week are you available for shifts? When will you be able to commence