MLC offers two tenancy services that provide free, confidential legal information, advice and advocacy to renters living in social and private residential housing.

Inner West Tenants’ Advice & Advocacy Service (IWTAAS) helps renters living within Inner West Sydney. Northern Sydney Area Tenants’ Service (NSATS) helps renters living from North Sydney to Ryde and Pittwater. Both services provide advice to renters on their rights and responsibilities. We do not give advice to landlords.

We can advise on

  • Getting repairs done
  • What you should do if you are given a notice of termination
  • Dealing with FACS Housing or Community Housing Providers
  • Priority Housing Appeals
  • Going to the NSW Civil and Administrative Tribunal including appealing a decision of the Tribunal

Community outreach

Newtown outreach service
Newtown Neighbourhood Centre’s ‘One Stop Shop’
1 Bedford St, Newtown
10am-1pm on the 3rd and 4th Thursday of each month

Chatswood outreach service
Dougherty Community Centre
7 Victor Street, Chatswood

West Ryde outreach service
Link Housing West Ryde
Level 2/3-5 Anthony Rd, West Ryde

Marrickville Legal Centre is not currently attending Chatswood and West Ryde outreaches due to COVID-19. If you have an urgent matter please contact us on 9559 2899 or lodge an online enquiry.

Tenancy resources

For a diverse range of information on tenancy, including fact sheets and sample letters, visit


The Inner West Tenants’ Advice & Advocacy Service and Northern Sydney Area Tenants’ Service are funded by Fair Trading NSW.

Get advice

Advice is generally given over the phone through an advice call-back service. If you are a renter and live in Inner Western Sydney or Northern Sydney, submit an online enquiry or call us to arrange a call-back.